FAQs

You have questions, and we have answers! Dive in to extensive information about our products and services, or explore general information about us.

FAQs

You have questions, and we have answers! Dive in to extensive information about our products and services, or explore general information about us.


 

General

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The renaming of our division emphasizes the mission critical nature of our business and the customized solutions we deliver to address our customers' most pressing challenges.

 

While our name has changed, our number one goal remains the same: creating customer value with the most reliable products, systems and service solutions in the industry. 

We are proud to offer reliable and highly efficient uninterruptible power supplies, peripherals, batteries, and IT Cooling solutions, as well as a wide variety of services to support you throughout the buying journey and ensure maximum uptime.

Yes! Mitsubishi Electric Critical Power Solutions is a division of Mitsubishi Electric Power Products, Inc. (MEPPI), which is located in Warrendale, Pennsylvania, a suburb outside of Pittsburgh.

 

Our divisional operations include Project Application Engineering, Design Engineering, Service & Technical Support, Manufacturing & Warehousing, Quality, Sales and Marketing.

Yes! Our Warrendale office is staffed with Project Application Engineers, as well as electrical, mechanical, and software engineers to support the proposal, design, and implementation of the critical power solution that best meets your requirements.

Technical Support can be reached 24/7 at 800-887-7830, option 1. 

EverPowerTM product line

(UPS, peripherals, etc.)

  • UPS model
  • kVA
  • Additional information relevant to the problem

 

CritiCool® product line

(DX Cooling System)

  • Model
  • Capacity (kW or Btu/h)
  • Serial Number
  • Additional information relevant to the problem

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