Unrivaled reliability and highly efficient. Mitsubishi Electric Uninterruptible Power Supply systems for maximum critical infrastructure protection.
Purpose-built and highly efficient. Mitsubishi Electric Cooling Systems for IT and electrical equipment.
A crucial part of ensuring that your UPS is functioning at its highest reliability is partnering with a trusted service provider. A partnership with Mitsubishi Electric ensures that your equipment is properly maintained and prevents your business from going dark.
In addition to having the most reliable critical power system on the market, you need the right partnership with a trusted service provider.
Who better to trust with your equipment than the very company that manufactures it?
We understand the importance of uptime for your operations, and our services are specifically designed to optimize the performance of all equipment from our EverPowerTM product line.
By choosing Mitsubishi Electric as your UPS service provider, you receive a wide range of benefits and services delivered by our experienced and knowledgeable technicians.
Our contract plans offer exclusive advantages such as discounts on parts and priority response times during critical emergencies.
Estimated Cost Savings*
*Savings are based on a service contract plan compared to a pay-as-you-go approach over 5 years for a 9900B UPS with two strings of batteries. Costs include preventative maintenance, replacement of lifecycle parts, and unlikely remedial repairs.
GOLD
SILVER
BRONZE
NO CONTRACT
(Time & Material)
24/7 Technical Support / callback
(30 minutes)
Emergency Response Time
(Onsite)
Emergency Service
After-Hours Emergency Service
Preventative Maintenance Scheduling
Access to Nationwide Spare Parts Depot
Remedial Parts
Fans
(5-year replacement cycle)
Caps
(15-year replacement cycle)
Fuses/Breakers
Batteries
Labor Rates for Scheduled Support
“ It was just an email and a phone call. Having a relationship like that with Mitsubishi, especially when it’s a critical problem and [knowing that] they’re going to react to your needs... we’re appreciative of [that]. ”
- Robert Pohodich, DataBank PIT2’s Critical Infrastructure Engineer
“ We have a real good relationship with Mitsubishi. Whenever we have questions, they get responded to right away. I think you guys do a great job of responding in a timely manner, dealing with issues. And working with us on those has been really big. ”
- Jonathan Markum, Logistics Project Engineer at SourceBlue
“ [They] keep our sanity and have met every unrealistic schedule… in our job, we need a partner like that. ”
- Jim Cline, Facility Manager
Annual, semi-annual, or quarterly maintenance with inspections and recommendations to ensure your system is functioning properly.
Regular maintenance is crucial to the performance of your system - and that extends to the batteries as well.
Invest in an EverPowerTM Service Contract to ensure you're up-to-date on all lifecycle parts replacements - fans, caps, and batteries!
Explore our library of service resources to better understand how best to promote the health and longevity of your equipment.
For all service-related inquiries, please fill out the form below.
For 24/7 UPS system technical support, please call 1-800-887-7830, option 1.