Field Service Technician Feature

Maximizing your business' uptime goes far beyond selecting a reliable Uninterruptible Power Supply (UPS). It’s also about having a trusting relationship with a service provider who is committed to prioritizing the health and longevity of your equipment.

Field Service Technician Feature

Maximizing your business' uptime goes far beyond selecting a reliable Uninterruptible Power Supply (UPS). It’s also about having a trusting relationship with a service provider who is committed to prioritizing the health and longevity of your equipment.

Whether through preventative maintenance, battery services, or emergency response, our field service technicians are committed to ensuring your business doesn't go dark.

 

Our team members come from diverse and experienced backgrounds in electrical training, and many have been in critical power for years. We pride ourselves on choosing the best people to service our customers to ensure that you get the most out of your equipment.

 

Get to know our Field Service Technicians and what sets them apart.

Each month, we feature a new team member, providing a deeper look into each one’s experiences, background, and expertise 👇

Regional Breakdown

Our technician force is broken up into 6 key regions: North East, South East, Plains/Canada, Gulf, South West, and Mid-West.

 

Donald Fenstermaker ("Sticks")

Region: North East

After 6 years in the Navy as a Nuclear Electronic Technician II, Sticks started with Mitsubishi Electric in November of 2022. Learn more about his experience, his focus on safety, and his favorite comfort food!

Daniel Lambert

Region: Gulf

 

After 20 years in the Navy as a Senior Tomahawk Technician, Dan joined the Mitsubishi Electric Field Service Team in the summer of 2024 and has hit the ground running! Learn more about Dan, the training process, and what he's enjoying about critical power.

Roger Lo

Region: Southern California

 

As a seasoned UPS technician of 18 years, Roger Lo currently works at CPT- A Service Branch of Mitsubishi Electric, primarily serving San Diego and surrounding areas. Learn more about Roger and the changes he’s witnessed in the critical power industry.

Chang Kim

Region: Plains/Canada

 

Chang is no stranger to the mission critical business and has 15 years of experience and knowledge, 11 of which he has spent at Mitsubishi Electric. Learn more about him, what he thinks makes us stand out in the industry, and why Service is so important to facilities.

Kelly Akers

Region: South East

 

As a Marine Corps veteran, Kelly first began learning about electronics when he worked as a technician on radar scopes. Now, a seasoned Critical Power Field Service Technician, he shares his experience working on UPS and why he thinks Service is so important.

Johnny Mallory

Region: Gulf

 

After 20 years in the Navy as a Chief Fire Controlman, Johnny began his career in critical power with Mitsubishi Electric about 5 years ago. As a jack of all trades, he has accumulated multiple degrees and certifications.

 

Chris Lee

Region: Gulf

 

Chris Lee, native to Houston, TX, first joined Mitsubishi Electric in 2020 as a Field Service Technician II. Chris shares his knowledge on how much the critical power industry has changed and what sets our business apart from the rest.

Mike Martiros

Region: North East

 

Mike has worked for Mitsubishi Electric for the past 12 years. He has a background in repairing electronics and worked in Manufacturing Automation for 15 years prior to his current role.

 

Erik Goudie

Region: South West

 

Erik has been in the Uninterruptible Power Supply (UPS) industry for over 20 years. He has been at Mitsubishi Electric for 6 years, serving as a Field Service Technician III primarily in the Dallas, TX area.

 

Anthony Corrado

Region: North East 

 

Anthony is a Pittsburgh native who has worked in Mitsubishi Electric's Critical Power Solutions Division as a Field Service Technician II for the past 6 years, following his previous role in the High Voltage Switchgear Division. 

Eric MacDonald

Region: North East

 

Eric has been a Field Service Technician III for the past 7 years. Originally from Western Maryland with a Navy background in electronics, he started in a temp CAD position in our Engineering Department back in 2014 before accepting a position in the Service Department.

Don't Let Your Business Go Dark®

Let our Field Service Team prioritize and promote the health and longevity of your system.