Mitsubishi Electric is committed to providing superior service and support over the operating life of all of our UPS and peripherals.
However, Mitsubishi Electric understands that a critical power upgrade or replacement needs to be a carefully planned event. Therefore, we have published our Product Lifecycle Support Phases and Schedule so that customers can make well-informed decisions regarding the maintenance, updating, and upgrading of their UPS and associated peripherals.
Full technical support and all replacement parts are available. Product is currently in production and available as new.
Full technical support and all replacement parts are expected to be available until the announced end of support date.
Limited technical support, field services, and replacement parts are available until the announced end of support date.
Announced end of support date has passed. Technical support and replacement parts are no longer available.
Customers with products in the Best Effort Support or Obsolete lifecycle phase are encouraged to contact us.